> For the complete documentation index, see [llms.txt](https://docs.flw.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flw.chat/guide/documentacao/apps/carteirizacao-de-contatos.md).

# Carteirização de Contatos

Nesta seção, você aprenderá como ativar e configurar o aplicativo de **Carteirização de Contatos**. Com ele, cada contato é vinculado a uma carteira — que pode ser de um atendente exclusivo ou de múltiplos atendentes —, garantindo que todo atendimento seja direcionado automaticamente ao responsável — tornando o processo mais organizado e personalizado.

{% content-ref url="/pages/ZcOsChB3pUxPkhTmY6Op" %}
[Habilitar o App](/guide/documentacao/apps/carteirizacao-de-contatos/habilitar-o-app.md)
{% endcontent-ref %}


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