> For the complete documentation index, see [llms.txt](https://docs.flw.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flw.chat/guide/documentacao/crm/carteiras.md).

# Carteiras

Nesta seção, você aprenderá como criar e gerenciar **carteiras** de contatos na plataforma. Com elas, é possível vincular contatos a uma equipe e a um atendente responsável, garantindo que cada atendimento seja sempre direcionado ao usuário correto de forma automática e organizada.

{% content-ref url="/pages/T5yJ8ymm4jXi6Twogole" %}
[Permissões por Perfil](/guide/documentacao/crm/carteiras/permissoes-por-perfil.md)
{% endcontent-ref %}

{% content-ref url="/pages/mdHFggn4vTEwCAHQHpo9" %}
[Criar uma Nova Carteira](/guide/documentacao/crm/carteiras/criar-uma-nova-carteira.md)
{% endcontent-ref %}

{% content-ref url="/pages/JQeQmEZG8ijQEnZLNXkv" %}
[Alterar ou Excluir uma Carteira](/guide/documentacao/crm/carteiras/alterar-ou-excluir-uma-carteira.md)
{% endcontent-ref %}

{% content-ref url="/pages/fMbWsS2mh49WhAx32GKy" %}
[Incluir e Remover Contatos da Carteira](/guide/documentacao/crm/carteiras/incluir-contato-na-carteira.md)
{% endcontent-ref %}

{% content-ref url="/pages/K5qt2dOp0p8dgmFdMUeA" %}
[Funcionamento da Carteirização](/guide/documentacao/crm/carteiras/funcionamento-da-carteirizacao.md)
{% endcontent-ref %}


---

# Agent Instructions
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## Querying This Documentation
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```
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```

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